Mission Control Center
Worldwide Mission Logistics made in Germany
Experienced dispatchers of the Mission Control Center run by the DRF Luftrettung and the LAR (Luxembourg Air Rescue)organise the aviation and medical logistics behind the worldwide missions.
The Tasks of the Mission Control Center
- Organisation of international patient transports on board of ambulance aircraft and airliners
- Support for sponsoring members of the DRF Luftrettung in case of a medical emergency abroad
- International networking with air rescue organisations on all continents
- Assigned, for example, by assistances, hospitals, insurance companies, embassies, administrative bodies, companies and individuals.
- Emergency telephone number: +49 711.7007-7007
- On duty 24 hours a day – 365 days a year
The Logistics of an international Ambulance Flight
For each mission all medical details have to be clarified:
- When they are alerted, the mission dispatchers collect patient and hospital data and consult a physician.
- This physician communicates with the hospital abroad: Questions are discussed such as what kind of illness or injury the patient is suffering from and whether the patient is in a position to be transported.
- Afterwards, the dispatchers inform the medical crew who will accompany the flight.
- They also organize the complete transport of the patient from hospital bed to hospital bed.
At the same time the Officers-in-Charge prepare all the flight details:
- They inform the flight captains on call about the upcoming mission.
- The politcal situation, overflight rights, landing permissions, fuel stops and other extensive information for the flight have to be prepared.
- Within two hours after an alert, the ambulance aircraft are able to start on their worldwide missions.
Professional Mission Dispatchers:
The dispatchers have a broad variety of knowledge and abilities. For the planning of the flights as well as the organisation of overflight rights and landing permissions they have a good command of foreign languages and have a firm knowledge of aviation. Due to their geopolitical competencies, they can evaluate well the situation in the countries of destination.
